FAQ's


MyThymeOut is a new concept and we find that people have lots of questions. To make your search easier, our FAQ's are broken down into the following categories:







What does it cost?
What do I need to do to reserve a spot?
How can I pay for my session?
What if I need to cancel a session?
What if I need to reschedule my reservation or make a change to my order?
What do you do in your store to assure food safety?




What types of food are we going to prepare?
Is this gourmet food?
Will my kids like your food?
How much food do I get?
What do I do if I want a little more food?
What are my options if I don't want that much food?
How many people does each dinner serve?
Can MyThymeOut help me with my Entertaining?
I have some dietary restrictions and/or allergies, can you help me?




What should I wear?
What should I bring?
What do I get?
How long it is going to take me to prepare my  meals?
Can someone who doesn't know how to cook use this concept?
Can I make this a party?
How many people show up at each session?
Where is your store?
Can I bring a friend to help me assemble my meals?
Can I bring my children?
How can MyThymeOut  save me money?
Is MyThymeOut  a chain?




What do I actually take home and how is it packaged?
What happens when I get back home?
Will it fit in my refrigerator?
What's the easiest way to manage my MyThymeOut meals?
How long does it take to thaw a MyThymeOut meal?
Why do you have temperatures on some of your cooking instructions?





















What does it cost?
Cost can vary, but you can expect to pay about $245 for 12 entrees. That is equal to approximately $20 per entrée, or $5-$6 per person.
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What do I need to do to reserve a spot?
Use our convenient website to place your order today! Orders can also be placed by calling or visiting our store.
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How can I pay for my session?
We accept credit cards, cash, or check. 
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What if I need to cancel a session?
If you can't make a session for any reason we recommend the following options:

1) Use our convenient website to move to a different session with the same menu options.
2) Change the order to a pickup and get your menu items pre-assembled on any pickup day for an additional fee.
3) If it is more than 36 hours prior to the session, use the website to cancel the order.  Otherwise, call the store at 561.694.1099 to cancel the order and for a complete refund.
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What if I need to reschedule my reservation or make a change to my order?
If you need to make any changes to your reservation or order, please do so by logging on to our website and updating your order. If you have any question please call us at 561.694.1099.
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What do you do in your store to assure food safety?
The food assembly area follows Federal and State Food Safety rules. All customers are trained in basic food safety, gloves are available to all customers, food consumed by others is never touched by the customer, and all cooking instructions comply with the food safety guidelines.
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What types of food are we going to prepare?
Menus change monthly but typical offerings include poultry, pasta, beef, pork, seafood/fish, and a vegetarian option. Dinners are prepared by baking in the oven, on the stovetop, or grilling. Low fat and low carbohydrate options are always available. Please see this month's menu.
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Is this gourmet food?
Our food is definitely family-friendly, simple to prepare, and perfect for an "everyday" dinner. Every month we include some dishes that are just a tad bit nicer so you can proudly serve it to your guests.
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Will my kids like your food?
Our dinners are aimed at satisfying a wide variety of tastes. The beauty of custom creating your own meals is that you can customize each meal any way you like. Kids don't like onions, leave them out, prefer extra sauce, take extra... you assemble it the way your family likes it!
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How much food do I get?
We use the following guidelines when designing our recipes.
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  Food Groups   Grande Servings   Piccolo Sevings  
   Protein    1 ½ pounds protein    3/4 Pounds protein
   Starch    4 ½ cups pasta or similar    2 cups pasta or similar
   Vegetables    3 cups    1 ½ cups


What do I do if I want a little more food?
You are welcome to add a reasonable amount of vegetables or starches to your meal to meet your family's requirements. If you require more protein many dinners come with an "extra meat" option.
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What are my options if I don't want that much food?
One option is to buy the Piccolo Servings option. Or to maximize your purchasing power you can purchase a Grande Servings option and separate the dinners into serving sizes of 2-3. This will give you up to 24 entrées to take home.
Some of our customers come with a friend and split the meals, or take all 24 and give some away. This is a great option for elderly parents, for children living on their own, or for college kids in need of a home-cooked meal!
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How many people does each dinner serve?
We find that portion quantities are a very personal choice. Our Grande recipes meet the guideline for the USDA Pyramid for serving six people. Based on experience we have found that ordering a Grande meal will serve four adults with healthy appetites or two adults and four small children. Grande Casseroles generally feed six adults with healthy appetites. Piccolo recipes serve half as many as a Grande recipe.  We recommend that you look at how much protein your family normally consumes and judge based on this.
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Can MyThymeOut help me with my Entertaining?
Yes! Order several dinners of the same dinner, or complementary meals, and serve to your guests. You will have a low stress entertaining experience and your guests will love the food. Call the store for suggestions.
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I have some dietary restrictions and/or allergies, can you help me?
Absolutely! Please ask us to see a complete list of ingredients in advance to help you select your 12 entrees. If somebody you will be serving food to is allergic to an ingredient, please choose another dish in the menu since we cannot be held responsible for allergic reactions.[back]

What should I wear?
MyThymeOut is a fun and casual kitchen environment. Informal dress is highly encouraged and recommended. Leave the heels at home! If you have long hair bring something to pull it back with.
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What should I bring?
The only thing you will need to bring is a standard-sized cooler or laundry basket to carry all your delicious meals home.
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What do I get?
When you leave you will have up to 12 labeled meals that feed as many as six people and a freezer checklist to help you keep track of your meals.
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How long it is going to take me to prepare my 12 meals?
Approximately two hours, but it all depends on how much chatting you do while you assemble your food. For six meals, it takes approximately half that time.
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Can someone who doesn't know how to cook use this concept?
Yes! If you can read English and follow simple instructions you can benefit from MyThymeOut.
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Can I make this a party?
Yes! Turn your MyThymeOut session into a private event. Reserve a session for 8-16 people and create a unique and productive get-together. Email us about a Private Party.
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How many people show up at each session?
Each session can accommodate up to 16 customers.
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Where is your store?
MyThymeOut is located just east of I-95 on the south side of Northlake Blvd in the Home Depot (Northlake Commons) shopping center.  We are in the building on the east side of the center between the Kumon Reading Center and the CORA Rehabilitation Center. See map.
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Can I bring a friend to help me assemble my meals?
Yes! Please let us know in advance since for crowd control purposes, we may have to limit the number of customers who bring a friend to a first come-first serve basis.
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Can I bring my children?
For our regular session children must be 9 or older to attend, and we ask that you only bring one child with you. 
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How can MyThymeOut save me money?
Because of our buying power and vendor relationships, MyThymeOut is able to create menu selections at excellent prices for your family.
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Is MyThymeOut a chain?
No. MyThymeOut is an independent business designed and delivered to Palm Beach County by people who have lived here for over 30 years combined. 
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What do I actually take home and how is it packaged?
You will take home  up to
12 large meals in either plastic bags or aluminum foil pans. Each package is labeled with the cooking instructions. Inside each large plastic bag are some number of other plastic bags or deli containers which contain components of your recipe (i.e. sauces, pastas). [back]

What happens when I get back home?
After a session, you will take home your meals ready to be frozen. Then all you have to do is thaw the food and finish cooking or reheating. We provide easy instructions.
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Will it fit in my refrigerator?
12 full-size entrees will fit in a standard refrigerator/freezer with room left over for your basic necessities. It's a tight fit but worth the reward!
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What's the easiest way to manage my MyThymeOut meals?
We recommend you always keep 1-2 MyThymeOut meals in the refrigerator ready to be cooked at a moment's notice. When you use one replace it with one from the freezer.
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How long does it take to thaw a MyThymeOut meal?
Our non-casserole meals have been designed to be taken from the freezer and quickly defrosted for cooking on the same day. A defrosting instruction pamphlet is available to explain the safe way to do this.

For casseroles you should allow for 24 hours of defrost time in your refrigerator. Some thick casserole type dishes may take longer.
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Why do you have temperatures on some of your cooking instructions?
The minimum temperatures on some cooking instructions are based on food safety regulations. They should be used in conjunction with a meat thermometer to ensure your food is cooked to a safe temperature.
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Are the cooking instructions available online?
The current and last  month's cooking instructions are availabe for download. For other instructions or assistance, call us at 561.694.1099. 
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